![]() ![]() I believe that Reader is not attaching the temp file generated from opening the PDF in Internet Explorer. **2018.10.02** Update: If you open a PDF on Internet Explorer and then try sending it as an email and attach a local PDF file, an email will be created but only the local PDF file will be attached. Is there any settings that need to be changed in either Internet Explorer or Acrobat Reader DC itself that would allow us to send emails through Internet Explorer in the latest update? This version we were able to send the PDF as an email attachment through Internet Explorer. Our previous version of Reader DC is 2018.011.20063 with Internet Explorer extension version 3.238000. It will animate that it is pressed but nothing happens. When we attempt to send through email, you can press the Send as Attachment, select the Use default email (Outlook) radio button, but you cannot press the Continue button. If we download the PDF and open it on Acrobat Reader DC, we are able to send it through email and it will attach to Outlook. Since updating, we are unable to send the PDF as email through Internet Explorer. We are getting so many support calls from users about this issue.We have updated Acrobat Reader DC to version 2019.008.20071 with Internet Explorer extension version 201.303822. Ensure that the java.exe process of JBoss goes away. From Windows Task Manager, under Services, select JBoss service and click Stop Service. Please let's have a correct method to disable updates and a patch for current version. Perform the Adobe Acrobat DC update in your AEM server test environment first and perform the above verification steps there, before deploying in production. How long until this issue come back by itself? This seems like a bug with version 21.007.20091.īut if i revert back to 21.005.20060 - without a way to disable updates. Logged in as a user and still getting the same thing. I created this on our Development server (& in WOW6432Node) and restarted. HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\(product name)\(version)\FeatureLockdown\ĭisable updates to the web service plugins by setting HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices\bUpdater to 0.īUpdater within the cServices key did not exist. HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\ When I checked in the registry at (As mentioned in post above) I had already used this wizard to check the box to 'Disable Product Updates' & create a transforms file to customize the installer. It showed how to disable updates in the Adobe Customization Wizard. I checked the link Basic Configuration - Deployment Planning and Configuration () Sometimes the installer appears upon close.Īdditionally the folder path C:\Program Files (x86)\Adobe\Acrobat Reader DC\ReaderĬontains multiple folders 'acrocef_1' through to 'acrocef_32' which is using 5.2GB of data on a very small C: drive. If opening a PDF file from explorer it can open fine for 2 or 3 times in a row. Click OK to close the application." But Adobe opens fine. Then an Application Error notification "The application was unable to start correctly (0xc0000142).Users get a windows installer prompt with a progress bar stating 'Preparing application for first use'.We get a bit of a mixture of things happening. Hi, just wanted to report another instance of this happening.
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